Finding a Good Fit: Three Critical Attributes of Memory Care Professionals
As staffing shortages continue to impact the healthcare field, navigating the memory care landscape can present many challenges – especially if you’re struggling to find viable candidates. From experience to people skills, there are a wide range of factors to consider when hiring memory care professionals. If you oversee hiring for your facility’s memory care unit, here are three of the most important attributes to prioritize in your candidate search:
Training and Credentials
In addition to having at least a bachelor’s degree in a related healthcare field, memory care professionals should ideally have specialized training for treating patients with dementia. There are many certifications that can make these providers more equipped to handle needs related to dementia patients. Some leading organizations offering certification programs include the Alzheimer’s Association and the National Council of Certified Dementia Practitioners. Professionals who have earned certifications from these organizations have received training in many areas of memory care, including but not limited to stress management, behavioral management, person-centered care techniques, and patient safety.
Communication Skills
Because memory care professionals interact with patients with very distinct cognitive and speech limitations, it’s essential that they exhibit strong communication skills, including verbal and non-verbal communication, emotional intelligence, and active listening. Professionals with these abilities interact with patients with empathy, addressing their needs and concerns with compassion and acknowledgment. As you interface with candidates and conduct interviews, it’s important to assess their communication competence in connection with their approach to patient care.
Patient Safety Knowledge
Professionals with a background in patient safety are often most prepared to work in a memory care unit. There are a multitude of safety issues that can affect patients suffering from dementia and other related medical problems, such as medication misuse, daily care challenges, and physical health co-morbidities. Memory care professionals with an understanding of the depth of these concerns are most proactive in maintaining a safe environment for patients and mitigating safety risks for patients and their families.
By assessing candidates for the attributes above, you’ll secure memory care professionals with the proper background and, most importantly, a dedication to delivering quality patient care.
